Association of Professional Coaches Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (“PII”) is used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your Personally Identifiable Information in accordance with our websites.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you interact with our websites, including when you:

• Register on our site
• Place an order
• Subscribe to a newsletter
• Respond to a survey
• Fill out a form
• Enter information on our websites
• Provide feedback on our products or services
• Communicate with us via email, phone, or other channels

How do we use your information?
We may use the information we collect from you when you register, make a purchase, fill out an application, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• ​To improve our website in order to better serve you.
• ​To allow us to better service you in responding to your customer service requests.
• ​​To administer a contest, promotion, survey or other site feature.
• ​​To quickly process your transactions.
• ​​To ask for ratings and reviews of services or products
• ​​To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our websites are regularly scanned for security vulnerabilities to help ensure your visit is as safe as possible.

We use malware scanning and other security monitoring tools.

Your personal information is stored behind secured networks and is accessible only by a limited number of authorized individuals who are required to keep the information confidential.

Sensitive and payment information is encrypted using Secure Socket Layer (SSL) technology.

We implement a variety of security measures when you place an order, submit, or access your information to maintain the safety of your personal data.

All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Do we use 'cookies'?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). These cookies enable our systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help remember and process items in your shopping cart
• Understand and save your preferences for future visits
• Compile aggregate data about site traffic and interactions to improve user experience

We may also use trusted third-party services to help us analyze this information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Because each browser is different, refer to your browser’s Help menu to learn the correct way to modify your cookie settings.

If you disable cookies, some features that make your site experience more efficient may not function properly.

Some cookies may be set by third-party services used on our websites, such as analytics or advertising providers.

We do not sell or trade your Personally Identifiable Information. We may share your information with trusted third-party service providers who assist us in operating our websites, conducting our business, or serving our users, provided those parties agree to keep this information confidential and secure.

 

Google, Analytics, and Tracking Technologies

We may use third-party tools and services, such as Google Analytics, to better understand how users interact with our websites and improve performance. These tools may use cookies and similar technologies to collect information about your activity on our websites.

This information may include data such as your browser type, device, pages visited, time spent on pages, and other usage statistics. This data is used in aggregate to help us improve our websites and user experience.

Third-party vendors, including Google, may use cookies to serve content or advertisements based on your prior visits to our websites or other websites.

You can choose to disable cookies through your browser settings. You may also opt out of certain tracking features through tools such as the Google Analytics Opt-out Browser Add-on.

We may also use advertising tools or pixels from third-party platforms to measure the effectiveness of our marketing and provide relevant content.

 

Privacy Rights and Compliance

California Online Privacy Protection Act (CalOPPA)

In accordance with the California Online Privacy Protection Act (CalOPPA), we agree to the following:

• Users can visit our websites anonymously
• A link to this Privacy Policy is available on our website
• Our Privacy Policy link includes the word “Privacy” and is easily accessible
• Users will be notified of any Privacy Policy changes on this page
• Users can update their personal information by contacting us or logging into their account (if applicable)

Do Not Track Signals

Our websites may not respond to Do Not Track signals due to the way third-party services operate.

Third-Party Behavioral Tracking

We do not control third-party tracking technologies that may be used by services integrated into our websites.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13 years old and do not knowingly collect personal information from children.

Fair Information Practices

In accordance with Fair Information Practices, we will take the following action should a data breach occur:

• We will notify affected users within a reasonable timeframe, as required by applicable law

We also support the Individual Redress Principle, which provides individuals with the right to pursue enforceable legal rights against data collectors and processors who fail to comply with applicable laws.

CAN-SPAM Act

We collect your email address in order to:

• Send information and respond to inquiries or requests
• Process orders and provide updates related to those orders
• Send additional information related to products or services
• Communicate with our mailing list and continue to send emails to clients after transactions

To comply with the CAN-SPAM Act, we agree to the following:

• Not use false or misleading subjects or email addresses
• Identify messages as advertisements when appropriate
• Include our physical business address in communications
• Monitor third-party email marketing services for compliance
• Honor opt-out and unsubscribe requests promptly
• Allow users to unsubscribe using the link provided in each email

If you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of any email, and we will promptly remove you from all correspondence.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
website: https://www.associationofprofessionalcoaches.com
15610 Henderson Pass #700070, San Antonio, TX 78232, United States
Email: USE OUR CONTACT FORM
Last Modified: April 14, 2026